Contact information

We’re here to help you bring nature’s beauty into your home! At symod.shop, we value our customers and are dedicated to providing the best support for our Premium Dried Flower Decor. Whether you have a question about an order, need styling advice for your space, or want to discuss a bulk arrangement, our team is ready to assist you.


Get In Touch

  • Operator: 1010 GRINNELL STREET LLC
  • Email: support@symod.shop (We aim to respond to all inquiries within 24 hours on business days.)
  • Phone: +1 310-867-5604
  • Business Address: 50 BEAL PARKWAY SW 8-9, FORT WALTON BEACH, FL, 32548, USA

Business Hours

Our customer support team is based in Fort Walton Beach, Florida. Please note our operating hours:

  • Monday - Friday: 9:00 AM – 5:00 PM (EST - Eastern Standard Time)
  • Saturday - Sunday: Closed

Customer Note: Any inquiries sent during the weekend or federal holidays will be handled as a priority on the following business day.


Quick Help

  • Order Tracking: Please include your order number in your email for faster service.
  • Shipping: We offer Free Shipping on all orders within the United States.
  • Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
  • Secure Payment: All transactions are securely processed in USD.